FAQ: PURCHASING RESOURCES
NO
What currency do I pay in?
New Zealand dollars.
GST & Freight charges are included in the price.
Although Triune Initiatives promptly distributes all of its resources directly to anywhere in Australia (freight free), Australian (only) customers have the option of purchasing resources from: ACER Press in Melbourne.
ph 03 9277 5447 fax 03 9277 5499 www.acer.edu.au
What currency do I pay in?
Australian dollars.
Does Triune have an ABN?
As Triune Initiatives is a New Zealand company, it is not entitled to an ABN as it is not carrying on an enterprise in Australia.
If requested, Triune will send new customers paying by pro-forma invoice a completed Australian Taxation Office form
JS10840 – Statement by a Supplier.
DO NOT add GST to a payment.
NO. Once payment has been received, Triune promptly distributes resources directly to customers.
What currency do I pay in?
GBP (£) - British pounds
DO NOT add VAT to a payment.
Check to see if you are in ZONE 4
USA, Canada, Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Slovenia, Spain, Sweden, Switzerland, China, Hong Kong, Japan, Macau, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam, Cook Islands, Samoa, Tonga, Vanuatu, Brazil, Costa Rica, Ecuador, El Salvador, Mexico, Uruguay
Can I purchase from another distributor?
NO. Once payment has been received, Triune promptly distributes resources directly to customers.
What currency do I pay in?
NZD - New Zealand dollars
NO. Once payment has been received, Triune promptly distributes resources directly to customers.
What currency do I pay in?
NZD - New Zealand dollars
STRIPE is a reputable online ordering system.
It debits the money from the customer's credit card and immediately emails a receipt to the customer and the order to Triune.
If a customer wishes to cancel all or part of an order they must email the request (within two days of placing the order) to office@triune.nz
NOTE: Full payment (less the STRIPE transaction fee) is returned to the customer's account.
If a customer wishes to cancel all or part of an order they must email the request (within two days of placing the order) to office@triune.nz
PLEASE NOTE: Full payment (less the STRIPE transaction fee) is returned to the customer's account.
YES - HOWEVER, CONDITIONS APPLY
Triune is a direct marketing business selling online.
However, it will provide an invoice (pre-pay) to customers who require it.
PAYMENT METHODn
Electronic (bank) Transfer only.
(Credit card & Cheques no longer accepted.)
Payment incurs a transaction fee (varies according to zone).
NOTE: ONLINE ORDERING OPTION has NO credit card fees
PROCEDURE
1. Go to SHOP (CLICK on Prices and Ordering)
2. CLICK on ORDER FORMS under INVOICE OPTION
FIND YOUR ZONE - SELECT AN ORDER FORM (PDF or WORD)
Please ensure you select the correct zone for your country
• Zones are determined by NZ Post International Courier (tracked/signature) rates.
• If you require delivery by another carrier (e.g. DHL, TNT) or want express delivery
please contact Triune Initiatives at office@triune.nz
There are no customer accounts.
Complete Triune's Order Form, even if you have your own purchase order form.
On receipt of your order form Triune will send an invoice.
Triune or its agent) will only sell PROBE kits to recognised educational institutions and educational specialists - such as support/resource teachers, advisors, speech pathologists and phycologists. They are only to be used for legitimate assessment purposes, i.e. not as a teaching/upskilling resource.
RECOGNISED SCHOOLS ONLY
The school must have at least one full PROBE kit.
Can only be used within the one school/campus.